Okay, rant mode active. I’m pretty annoyed with BT at the moment. They have this continually annoying habit of stealing money from me. Alright, so maybe “stealing” is a little harsh, but that’s how it feels. Let me tell you why.
A couple of weeks back, BT posted my lovely online bill for our phone line (Broadband bill is separate). On this bill, BT have listed all the wonderful ins and outs, as shown below:
Bill period: 28 Sep 2007-27 Dec 2007
Credit balance (inc VAT): £25.28
Usage charges: £0.23
Your benefits: -£1.52
Rental charges: £33.00
One-off charges: £3.00
Total this period: £34.72
Brought Forward: £8,671.85
Payments: -£217.99
Credit balance (inc VAT): £25.28
Ok, bearing in mind that we are all students, and this is my first BT account ever, let’s just go over what isn’t working or doesn’t make sense here:
Posted by Ash Clarke 
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